Gold 1/50 oz Gold_150_oz_Unze1 Gold 1/25 oz Gold 1/20 oz Gold 1/10 oz Gold 1/4 oz Gold 1/2 oz Gold 1 oz Gold 1.5 oz (Ounce) Gold 2 oz Gold 5 oz Gold 1 kg Somalia_Elefant Kruegerrand Kaenguru__Nugget_nach_Jahrgang Panda 2018 Historical Gold Gold-Sets
Silver 1/20 oz Silver 1/10 oz Silver 1/4 oz Silver 1/2 oz Silver 1 oz Silver 2 oz Silver 5 oz Silver 10 oz Silver 1 kg Somalia Elephant Silver-Sets ATB_5_oz_Ag Libertad_2018
Platin_110_oz__Unze Platinum 1 oz (Ounce) Platinum-Sets
Gold Bars Silver Bars Andere_Metalle
mit Goldapplikation mit Farbapplikationen Antique_Finish Silber CuNi__Kupfer_Nickel_Muenzen
Gold Silber
Gold Silber
Expert Consultation We Acquire Coins Our Partners Career Press Trade fair dates Stores
Why Precious Metals? Frequently Asked Questions Expert Consultation Produktportfolio Market & Trends Newsletter Product Quality Secured Shopping Payment Methods Differenzbesteuerung Shipping Costs Cancellation Cancellation form Privacy Policy Terms and Conditions Online Dispute Resolution (ODR) Imprint
Registrate

Frequently Asked Questions

faq_klein_rand.pngFrequently Asked Questions

On this page you will find FAQs such as:

1. How can I order?
2. Informations about the delivery
3. Safety regulations


1. How can I order Investment Coins?

First of all, you may use our Online-Shop to order directly your desired coins. A registration with your personal details, e.g. your address and contact information, is needed. During the transmission of your data a secured SSL-connection is used to ensure the highest possible data transmission.

You can also order by writing an Email to info@emporium-silberwerte.de. If you rather prefer to call us at +49/40/25799-108 or send a Fax to +49/40/25799-100, you may do so as well.

 

2. Delivery

First of all, you may pickup your order without any cost. For a delivery within Germany we use the shipping company DHL, within Europe DHL or FedEx. Both shipping companies offer an insured delivery including a tracking-number, which allows one tracking and tracing. Outside the European Union we offer special logistic companies as well. Shipping costs vary, depending on the value and destination of the package. We provide a secured packing of your goods as well.

 

3. Safety is essential for us

Safety has the highest priority, that's why we use a SSL-connection (Secure Socket Layer) while transmitting sensitive information online. On your computer, you can see it as the little padlock in the bottom right hand corner of your browser, when you send or collect information online. In effect, having an SSL certificate means that you can be assured that you are not exposed to any of the risks involved in sending data over any network or online to our server; no third party has any access during the transmission.

 

If there should be any question left, please don't hesitate and get in contact with us by using our contact form or by calling us at +49/40/25799-108. Our office hours are from Monday to Friday in between 8 am and 5 pm (Friday until 4 pm!).

Location Plan




Print view

Shopping basket

0 items in basket

Login

Quick Request?

Market & Trends

Goldankauf

Newsletter

 
 
 
 
Bitte geben Sie eine E-Mail-Adresse an

* Required field

Further Information

Purchase inquiry

Product number
Product name
Sell gross
First name *
Surname *
Street *
Postcode *
Town *
Country *
Company
Phone
E-mail *
Comment